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Please be advised that we cannot connect Spanish VRS calls at this time.


LATEST FEATURES FOR AT&T VIDEO RELAY SERVICE

AT&T Video Relay Services offers you these exciting features through our unique software called VSoft. Read about our new features and then make a call and try them!

VSoft is new software that offers the following features:

  • Faster connections to the Video Interpreter because it eliminates the need to do licensing verification.
  • Our Xpress VRS feature will allow you to copy a phone number from a website or web page and launch a VRS Call by simply clicking the Xpress VRS button on your toolbar. This feature eliminates the tedious steps of writing down the phone number, accessing the VRS service, and entering the number in the appropriate field.
  • Xpress VRS also offers a benefit for VCO Users too. VCO Users will be automatically prompted to provide their VCO number before the call is processed. This can make your call faster by eliminating the need to check the VCO button or to notify the Video Interpreter of the request to use VCO.
  • Resize the Video Interpreter's window with a click of a button. The window size options that you can choose from are: small, medium, large and full screen.
  • Our Jump to Chat feature can save you time during your call. When you are using the full screen mode for the Video Interpreter's window, this feature automatically takes you to the chat box when you begin typing your message. When the full screen Video Interpreter window detects any characters being typed, it will resize automatically and bring the text-based chat box to the front of the window.
  • The Hold-n-Back feature is great for people who love to multi-task. When you make a VRS call and are placed on hold, this feature allows you to minimize the VSoft windows. You are then free to browse the Internet, respond to emails or work on a Word document. When the voice caller becomes available, the Video Interpreter will activate the Hold-n-Back feature, which automatically returns you to your original VSoft window. To alert you that the call is back in progress, the outline of the Interpreter's window and the Self View Window will turn red.
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